Attendee FAQs

FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION
About IBIE
What does IBIE stand for?
What are the IBIE 2016 dates?
Where is IBIE 2016 being held?
What are the dates of the education component of IBIE 2016?
What are the trade show hours?
What are the on-site registration hours?
When and where will the ribbon cutting take place?
How many people are expected to attend IBIE?
Who attends IBIE?
Can anyone attend the show?
I am coming from overseas, how do I get a letter of invitation to obtain a Visa?
Will there be interpretation services at the show?
What is the dress/attire?
Can I take pictures at the trade show?
What if I forget or lose my badge during the IBIE show?
Are children and strollers permitted in the exhibit halls?
Are there childcare services that I can hire onsite?
How can I get a show directory?
How is IBIE addressing the closing date of the exposition coinciding with Yom Kippur?
Does the Convention Center offer assistance for visitors with disabilities?
Helpful information for attendees with disabilities
Is there a shipping office in the Convention Center?
REGISTRATION INFORMATION
How do I register?
Multiple Registrations
How can I register if I don’t have a computer?
Is there a phone number if I have questions about registration?
What is the cost to attend?
What are “members of partnering associations” and why is the fee less than the non-member registration?
I think I may be a member of one of these associations, how do I register to get the discount?
Will I receive my badges before the show?
Are students complimentary and what documentation do I need to show to retrieve my badge at the show?
Are faculty of culinary institutes complimentary and what documentation do I need to retrieve my badge for the show?
Are members of the press complimentary?
How can I view, update or change my registration information?
If I have registered for IBIE but unexpectedly cannot attend, can I send someone in my place?
What is your cancellation/refund policy?
EDUCATION SEMINARS INFORMATION
What IBIE educational seminar programs are available and how much do they cost?
How do I sign up to attend a seminar and can I add education to my registration at a later date?
What is the RPIA Business in Baking (BOB) Seminar?
When and where is the RPIA Business in Baking (BOB) Seminar held?
How do I register for the RPIA Business in Baking (BOB) Seminar?
How much does the RPIA Business in Baking (BOB) Seminar cost?
What is the Tortilla Industry Association 2016 Technical Seminar?
When and where is the TIA 2016 Technical Conference held?
How do I register for the TIA 2016 Technical Seminar?
How much does the TIA 2016 Technical Seminar cost?
ALL-AMERICAN TAILGATE
How will I receive my tickets?
If I cancel my registration, am I eligible for a refund for the tickets?
What if I lost my tickets?
Can I still buy tickets if I already registered for IBIE?
CORPORATE AND SMALL MEETINGS PROGRAM INFORMATION
How does a corporate meeting work at IBIE?
Can I schedule a smaller meeting (1–10 people for example)?
What hours can meetings occur?
What do I need to do to have a meeting at IBIE?
HOTELS AND TRANSPORTATION INFORMATION
How do I book a hotel room?
Will there be transportation provided to the convention center from my hotel?

GENERAL INFORMATION

About IBIE
IBIE 2016, the International Baking Industry Exposition, will take place October 8-11, 2016, at the Las Vegas Convention Center. This trade show takes place every three years. It will span nearly 700,000 gross square feet of space with over 800 exhibitors displaying every product and service there is that pertains to the baking industry. The show is expected to draw over 20,000 baking professionals. The International Baking Industry Exposition is the largest trade show held in North America that showcases the industry’s latest technologies, equipment and new product introductions.

IBIE is produced by the International Baking Industry Exposition LLC and supported by the American Bakers Association (ABA), BEMA and the Retail Bakers of America. IBIE was founded in 1920 by ABA and BEMA to provide a forum to connect bakers with suppliers to further the good of the industry. Proceeds from the show are invested back into the industry.

What does IBIE stand for?
IBIE stands for International Baking Industry Exposition. It is also commonly referred to as “Expo” or “Baking Expo™.”

What are the IBIE 2016 dates?
October 8-11, 2016 (Saturday – Tuesday).
NOTE: The TIA Technical Conference begins on Friday, October 7.

Where is IBIE 2016 being held?
Las Vegas Convention Center, Las Vegas, Nevada.

What are the dates of the education component of IBIE 2016?
October 8-11, 2016, starting at 8:30 AM each day. Several sessions begin on October 7, 2015. See the IBIE Website at www.IBIE2016.com for details and the latest education session schedule.

What are the trade show hours?
10:00 AM to 5:00 PM, Saturday through Monday, October 8-10, 2016
10:00 AM to 3:00 PM, Tuesday, October 11, 2016.

What are the on-site registration hours?
Friday, October 7                              8:00 AM – 5:00 PM
Saturday, October 8                         7:30 AM – 5:00 PM
Sunday, October 9                            8:00 AM – 5:00 PM
Monday, October 10                        8:00 AM – 5:00 PM
Tuesday, October 11                        8:00 AM – 2:00 PM

When and where will the ribbon cutting take place?
The IBIE 2016 ribbon cutting celebrates the opening of the exhibit hall for the triennial event. The ribbon cutting will take place in the front entrance off the lobby on Saturday, October 8, about 15–20 minutes before the show floor opens at 10:00 am.

How many people are expected to attend IBIE?
Approximately 20,000 baking professionals are expected to attend.

Who attends IBIE?
Participants represent the entire industry including small, medium and large wholesale bakery plants; retail bakeries and outlets; in-house supermarkets; catering companies; restaurants/hotels; artisan bakeries, coffee shops, pizza restaurants/chains, etc…

Can anyone attend the show? Do you have to be in the baking industry?
The show is open. You do not have to be in the baking industry to attend IBIE 2016, however, IBIE is designed for trade professionals in the grain-based foods industry–it is not a consumer show. We highly encourage food manufacturers and suppliers in the industry to attend. All  guests (except children) are welcome to attend the show, although guests and spouses are not complimentary. All attendees are subject to the registration fee. If you are not in the industry, please select the “Allied/Other” registration category when you register.

I am coming from overseas, how do I get a letter of invitation to obtain a Visa?
If you are an international registrant, you will automatically receive a link to request an invitation letter for a visa as well as delivery options for receiving the letter. For step-by-step instructions for requesting a visa letter, click here. You can also email IBIEattendee@experient-inc.com or call 800-310-7554 or 240-439-2554 for international residents to request a visa letter.   Visa letters are contingent upon registering for IBIE 2016. You cannot receive a visa letter unless you have registered.

Will there be interpretation services at the show?
A few interpreters will be available to assist with registration on-site. If you require interpretation services throughout the show, click here for a list of interpreters for hire in Las Vegas. Please note: IBIE does not work directly with outside interpretation agencies, and all arrangements must be handled individually.

What is the dress/attire?
The dress code varies from business attire to business casual to casual based on the business you plan to conduct at the show. Shirt and shoes are required of course; comfortable, covered shoes are recommended – IBIE is a big show with a lot of floor space to cover! We suggest dressing comfortably, but dress code is strictly a personal preference.

Can I take pictures at the trade show?
Cameras are strictly prohibited on the show floor. Exceptions are authorized members of the media. Camera passes for media members are available in the Media Information Center at the Las Vegas Convention Center. To make arrangements in advance, contact Jacquelyn Wells at jacquelyn@marketingdesigngroup.com.

What if I forget or lose my badge during the IBIE show?
Once a badge has been printed and mailed or picked up onsite, it will not be automatically re-printed on request. Please come to the Registration Area at the Convention Center and ask to see a supervisor. You will be asked to show identification. At the discretion of IBIE Management, REPLACEMENT BADGES MAY BE SUBJECT TO THE FULL REGISTRATION FEE.

Are children and strollers permitted in the exhibit halls?
We regret that absolutely no children under 13 years of age (12 and younger, including infants in strollers or carried in a body carrier) are permitted on the exhibit floor. You must be 13 years or older to be on the show floor. This rule will be strictly enforced by IBIE Management for safety and insurance purposes. No exceptions will be made.

Are there childcare services that I can hire onsite?
There are no childcare services onsite whatsoever. We strongly discourage bringing children under the age of 13 to the convention center – having someone watch them in the lobby is not recommended.

How can I get a show directory?
Show directories are available onsite for all attendees. They can be found in bins in various locations in the convention center. A list of exhibitors is available on the IBIE Website–click on “Exhibitor Information” and then “2016 Exhibitor List.” Product locator finders and booth number lists will be available at the show.

How is IBIE addressing the closing date of the exposition coinciding with Yom Kippur?
The IBIE 2016 Committee sincerely apologizes for the conflict between the closing of the show and the start of Yom Kippur. It certainly is not an ideal situation and we had extensive and very thoughtful discussions about how best to work around this challenge as we recognize the inconvenience this may cause the Jewish Community. After more than a year of deliberation and research, we determined the best solution was to make an unprecedented decision and reschedule the show days from Sunday–Wednesday to Saturday–Tuesday in order to better accommodate our Jewish participants. Further, we have preemptively secured future calendar dates through 2028 to ensure we won’t encounter this challenge again in the future.

To those celebrating this holy day, we invite you to make air and other travel destination arrangements as early as possible as you determine how to accommodate your personal plans relative to the show dates.

Does the Convention Center offer assistance for visitors with disabilities?
We want you to enjoy IBIE 2016. If you have any special needs, there is an opportunity on the registration form to provide any special needs information, or you can call Kelly Kotche at (202) 789-0300 or email at kkotche@americanbakers.org. IBIE will do everything possible to assist you.

Helpful information for attendees with disabilities:

Wheelchair or scooter rental:
Requests for wheelchair and scooter rentals can be made through Scootaround Mobility Solutions; phone 888-441-7575 for reservations. Scooter rental requests can be made online at: http://www.scootaround.com/avis/avisrentalform.htm. You can book your mobility rental up to one year in advance and have it delivered to your hotel (pick up at Bell Desk) or you can make arrangements to pick it up at the FedEx Office located in the Grand Lobby (Central Hall) and the South Hall Lobby.

Automatic Doors:
Automatic doors have been installed at both facilities at the most frequently used entrances for our disabled visitors.

TDDs:
TDDs (Telecommunications Device for the Deaf) are located throughout the Las Vegas Convention Center. The IBIE 2016 show is located in the C (Central) and N (North) Halls, not in the S (South) Hall.

There is one TTD at the bank of courtesy phones across from Dispatch (near Hall C3), one at the bank outside Room N243 (top of Grand Lobby escalators), and one in the Hall S1 lobby.

Is there a shipping office in the Convention Center?
There is a FedEx Office onsite located in the Grand Lobby (Central Hall) and the South Hall Lobby of the Convention Center. Please call 702-943-6780 for more information and list of services.

For general questions about IBIE 2016, please call (202) 789-0300, or email kkotche@americanbakers.org.

REGISTRATION INFORMATION

How do I register?
You can register online at www.IBIE2016.com, simply click on the REGISTER button. You may also fill out a hard copy of the registration form and return it by fax to 888-722-1888 or 301-694-5124 (International Residents) , or mail it to 5202 Presidents Court, Suite G100, Frederick, MD 21703. On-site registration will be available at a higher fee.

Multiple Registrations:
The IBIE registration website allows multiple registrations at one time.  It’s easy to do.  At the end of the registration process, there will be an opportunity to click on “Add Another Registrant” to add another person.  He/she will receive the same credentials as the initial registrant. Spouses and guests can be added at the same time as each registrant.  Anyone registering who is active in the business or has different business credentials should register independently with either the “baker” or “allied/supplier/other” registration type.

How can I register if I don’t have a computer?
You can download a hard copy of the registration form here, or call IBIE Customer Service and ask for a form to be faxed or mailed to you. You can return the form by fax to 888-722-1888 or 301-694-5124 (International Residents), or mailed to 5202 Presidents Court, Suite G100, Frederick, MD 21703. If you do not provide an email address on your form, a confirmation will be mailed to you.

Is there a phone number if I have questions about registration?
Call the IBIE Customer Service Desk at 800-310-7554 or 240-439-2554 for international residents, Monday – Friday, 9:00 am – 5:00 pm Eastern Time, or email IBIEattendee@experient-inc.com. There is a “Live Chat” feature on the registration site if you need assistance.

Customer service assistance is available in multiple languages: Arabic, French, Italian, Portuguese, and Spanish. Online registration is available in multiple languages by using the “Bing Translator” feature.

What is the cost to attend?
There is a discount for current members of our partnering associations (ABA, BEMA, RBA, ASB, AIB, APC, BBGA, BCMA, IBA, WFC and GFF) as well as a separate discount for attendees who register prior to the show. The costs are as follows:

On or Before October 6 On-site October 7-11
Members $75.00 $135.00
Non-members $99.00 $135.00

What are “members of partnering associations” and why is the fee less than the non-member registration?
If you are a member of an IBIE partnering association (ABA, BEMA, RBA, ASB, AIB, APC, BBGA, BCMA, IBA, TIA, RPIA, WFC and GFF), you may qualify for a membership discount. As a benefit of being a member of one of these associations, registrants receive a discounted registration fee (available for pre-registration only, you must register on or prior to October 6).  There are no association discounts for on-site registration.

I think I may be a member of one of these associations, how do I register to get the discount?
If you are a member of one of the partnering associations and are on their regular mailing list, you should receive a membership DISCOUNT WEBSITE URL in the promotional emails from IBIE. You can also call your association of which you are a member to verify membership and have them send you the discount website URL or give the discount code to you.  You MUST be a member and can prove credentials to receive the discount code. There are no association discounts for on-site registration.

Will I receive my badges before the show?
Badges will be mailed prior to the event to locations in the domestic U.S. to anyone registered before Thursday, September 15, 2016. Anyone registered after that date must bring their confirmation form to a Badge Pick-Up “Scan & Go” station in the Registration Area onsite where a badge will be generated. Lanyards and IBIE tote bags will be distributed as well when you pick up your badge.

International Attendees Badges will not be mailed. International attendees can bring their confirmation form with the bar code to Badge Pick-Up “Scan & Go” station in the Registration Area onsite where a badge will be generated. You can also have your badge printed out at an International Registration Desk.

If you faxed your registration and did not provide an email address, a confirmation will be mailed to you. If you do not receive your confirmation, call IBIE customer service at 800-310-7554 or 240-439-2554 for international residents. If you need to pick up your badge and do not have a confirmation form, you may be asked to show proper identification.

Are students and faculty complimentary and what documentation do I need to show to retrieve my badge at the show?
Student and faculty registration is not complimentary, however it is offered at a discounted fee of $25. Student and faculty registration is available online at www.IBIE2016.com. Click on “Student” registration type. Students and faculty will not receive badges in advance. They must bring their one-page confirmation form with bar code and a current, valid student ID to an onsite registration desk where their badge will be generated.

HOWEVER – If students or faculty are willing to volunteer five hours of their time, they can receive a complimentary registration for access to the exhibit floor (this does not include any education sessions, badge is good for trade show only). Click here for more information on our volunteer program.

Are members of the press complimentary?
Yes, press are complimentary with approved and valid press credentials. Members of the press can register at www.IBIE2016.com. Click the “Press” button and proceed to fill out the online press registration form.  Credentials must be presented in the Media Information Center onsite to receive a complimentary badge.  For more information in advance, contact Jacquelyn Wells at jacquelyn@marketingdesigngroup.com.

How can I view, update or change my registration information?
You can update your registration information any time before your badge is printed by accessing your registration dashboard. To access your dashboard, return to the registration homepage and log in with your email and password, then edit your registration. You can also add or change your education seminars.

If I have registered for IBIE but unexpectedly cannot attend, can I send someone in my place?
Yes if your badge has not yet been printed and mailed. Call the help line at 800-310-7554 or 240-439-2554 for international residents and tell them to make the name replacement or make the name change to your registration at any time by editing your record online using your IBIE registration dashboard, see instructions above. If your badge has already been mailed, you must turn in the badge at an onsite registration counter to receive a new one.

What is your cancellation/refund policy?
A refund will be made ONLY if registration is canceled on or before Thursday, September 15, 2016. Refund requests must be in writing to the attention of IBIE via fax at 888-722-1888 or 301-694-5124 (International Residents) or mailed to 5202 Presidents Court, Suite G100, Frederick, MD 21703. After the cut-off date, refunds will be made at the discretion of IBIE Show Management.  Requests can also be made to Kelly Kotche at kkotche@americanbakers.org.

EDUCATION SEMINARS INFORMATION

What IBIE educational seminar programs are available and how much do they cost?
Education seminar information, including cost, is available on the IBIE website: www.IBIE2016.com. Click on the “Education” link. View the full 2016 educational program and session descriptions, here.

How do I sign up to attend a seminar and can I add education to my registration at a later date?
You can register for education sessions when you register for IBIE or you can add education sessions/update your registration at any time prior to the show through your registration dashboard. The link to your registration dashboard is also included in your IBIE registration confirmation. Click here for instructions on adding education to your registration. You can also add sessions at an onsite registration counter as availability allows. Sessions fill up quickly, so please register early.

What is the RPIA Business in Baking (BOB) Seminar?
The Business of Baking, better known as “BOB,” is designed for bakery operators who are new to the industry or seasoned professionals who are looking to brush up on best practices. The RPIA BOB Seminar offers a full day of exposure to experts in the field. Not only will they share secrets and tricks of the trade, but you’ll also have the opportunity to ask Certified Master Bakers your questions. Four experienced members of RPIA’s “brain trust” and over 170 years of experience in baking await you.

When and where is the RPIA Business in Baking (BOB) Seminar held?
The RPIA Business in Baking (BOB) Seminar is taking place October 7, 2016, 8:30 AM – 5:00 PM at the Las Vegas Convention Center.

How do I register for the RPIA Business in Baking (BOB) Seminar?
Register the same way you would for IBIE. When you begin your registration, select the RPIA Business in Baking (BOB) Seminar.  Everyone registered for the RPIA Business in Baking (BOB) Seminar will also receive a badge to enter the IBIE 2016 trade show floor.

How much does the RPIA Business in Baking (BOB) Seminar cost?
The fee for the RPIA program is $450, which includes all seminar materials as well as an IBIE badge for all four days of the trade show.

What is the Tortilla Industry Association 2016 Technical Seminar?
As the fastest growing sector of the baking business, the tortilla industry provides dynamic results for its members and exciting opportunities that attract newcomers. As its umbrella organization, the Tortilla Industry Association (TIA) offers 2 key events a year – its Annual Convention & Expo, as well as the TIA Technical Seminar. Held in partnership with IBIE this year and every 3 years, the TIA Technical Seminar will focus on enhancing operational skills, knowledge of safety regulations, quality control, preventive maintenance, plant efficiency, and other important best practices. The TIA Technical Seminar will offer timely information as well as networking opportunities with key players in this market that allow participants to capitalize on the fastest growing segment of the baking industry.

When and where is the TIA 2016 Technical Conference held?
The TIA 2016 Technical Conference is taking place October 7-8, 2016, at the Las Vegas Convention Center. The schedule is as follows:

Friday, October 7                              8:30 AM – 5:00 PM              Education Sessions
Friday, October 7                              5:00 PM – 7:00 PM              Networking & Tabletops Reception
Saturday, October 8                        8:30 AM – 12:00 PM             Education Sessions

How do I register for the TIA 2016 Technical Seminar?
Register the same way you would for IBIE. When you begin your registration, select the TIA 2016 Technical Conference.  Everyone registered for the TIA 2016 Technical Conference will also receive a badge to enter the IBIE 2016 trade show floor.

How much does the TIA 2016 Technical Seminar cost?
Cost of registration is $295 and this includes a registration badge for the IBIE show as well.

ALL-AMERICAN TAILGATE

How will I receive my tickets?
If you are in the United States and register before the Sept. 15 deadline, your Tailgate tickets will be mailed along with your badges. If you are an international attendee participant, or order your tickets after the Sept. 15 deadline, you must pick up your tickets onsite in the Registration Area.

If I cancel my registration, am I eligible for a refund for the tickets?
Tickets are not refundable for any reason. You may give or transfer them to another attendee. If you have not already received your tickets, contact customer service to have the tickets transferred to another attendee’s record. IBIE Customer Service: 800-310-7554 or 240-439-2554 for international residents, Monday – Friday, 9:00 am – 5:00 pm Eastern Time, or email IBIEattendee@experient-inc.com.

What if I lost my tickets?
If you lose your tickets, please call IBIE Customer Service or see the Registration Manager in the Registration Area onsite at the show. IBIE Customer Service: 800-310-7554 or 240-439-2554 for international residents, Monday – Friday, 9:00 am – 5:00 pm Eastern Time, or email IBIEattendee@experient-inc.com.

Can I still buy tickets if I already registered for IBIE?
For instructions on how to add All-American Tailgate tickets to an existing registration, please click here.

CORPORATE AND SMALL MEETINGS PROGRAM INFORMATION

How does a corporate meeting work at IBIE?
Corporate meetings are easy at IBIE!  Holding your company’s annual meeting in conjunction with IBIE allows you to reduce travel expenses and travel time, get free or discounted meeting space and give your staff the opportunity to participate in IBIE.  You will work closely with IBIE staff to ensure you receive the best meeting space and sleeping rooms to fit your meeting needs.

Can I schedule a smaller meeting (1–10 people for example)?
Yes!  IBIE staff can work with you on any size meeting that you may want to hold, pending space availability.  Meeting space is assigned on a first-come, first-served basis.

What hours can meetings occur?
Corporate or small meetings can occur outside of the IBIE show hours of 10:00 AM – 5:00 PM, October 8-11, 2016.

What do I need to do to have a meeting at IBIE?
To arrange space at the Convention Center or at select Las Vegas Hotels, please contact Samantha Moore at 202-789-0300, Ext. 118, or smoore@americanbakers.org.

HOTELS AND TRANSPORTATION INFORMATION

How do I book a hotel room?
On the IBIE 2016 Website, www.IBIE2016.com, click on the green “Hotel & Travel” link on the right side of the page. Special hotel rates and travel discounts are available exclusively for IBIE 2016 participants through onPeak, IBIE’s official housing partner. You can also save money and book with ease through onPeak’s simple-to-use reservation website at https://compass.onpeak.com/e/71BAK16. If you have any questions regarding hotel accommodations for the IBIE 2016 event, feel free to contact onPeak via this link: http://www.onpeak.com/Page.cfm/t=m/Link=38/ID=38/nocache=09082012 or call them at 855-992-3353. A map and hotel list with rates and distances from the convention center are all available on the website.

seal-ibie2016PLEASE NOTE: onPeak is the only official housing company associated with the IBIE 2016.  While other hotel resellers may contact you offering housing for your trip, they are not endorsed by or affiliated with the show.  If you do choose to book with a vendor not endorsed by the IBIE 2016, we encourage you to verify their credentials before doing business with them, and then independently confirm that your reservations have in fact been made and will be honored by directly contacting your chosen hotel, airline and/or rental car company.

Will there be transportation provided to the convention center from my hotel?
Shuttle buses are available during peak hours to and from IBIE hotels that are not considered “within walking distance,” such as the Westgate. Buses will run approximately every 15 minutes and begin at the first of hotel for each bus route at 7:30 AM each morning of the show.  Shuttle busses will run up to an hour after the show ends each day.  For a price list and map of IBIE 2016 hotels, please visit “Hotel & Travel” from the IBIE website.